Q: How many production lines do you have?A: We have 7 spunlace production lines in 2020, and the 8th production line will be ready at the end of 2021, the 9th production line will be ready in 2022.Q: Can you accept customization?A: Yes, we offer customized service. You can custom every similar product you want.Q: Can I get some free samples?A: If you need some samples to test, we can make as per your request. Samples are free, but you should undertake the freight.Q: How much the transportation freight of samples?A: The freight depends on the weight and packing size and your area.Q: What is the material of your products?A: Our spunlace non woven products are mainly made of viscose, polyester, wood pulp and polypropylene in different rate.Q: Are the ingredients of the product reliable?A: Our products are all in high grade, we use Canadian imported high quality woodpulp, Austria imported Sateri viscose, SINOPEC polyester and brand new polypropylene.Q: How does your factory do regarding quality control?A: Quality is priority. We always attach great importance to quality controlling from the very beginning to the end.Q: Do you provide certificate?A: All tests required for export are provided.Q: How to order?A: After communicating and confirming with the sales, please send us the detailed information of your order by e-mail or fax, and we will make corresponding order contract and return it to you. Order details include:
1) Product information-Quantity, Specification (Size, Material, Technological), Quantity, if needed and Packing requirements etc.
2) Delivery time required.Q: How long is the general delivery date?A: This will decide according to specific condition, our usual delivery time is 30 days.Q: What is the payment process?A: We provide two ways for payments:
1) T/T
2) L/C
Q: What should I can do when I find something wrong with our goods upon receipt?A: Please inform our businessman immediately, we will repy in 12 hours and give solutions in 24 hours.Q: Is there someone I can talk to if I have more questions?A: For additional questions about these and other Bestwe® brand products, call 86-755-84821623, Monday through Friday, 9 a.m. to 6 p.m.(SGT).
